Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

1. Return Window

• You have 30 calendar days from the date you received your item to request a return.

• Requests made after 30 days are not eligible for a refund or exchange.

2. Return Eligibility & Product Condition

• Buyer's Remorse: We accept returns for change-of-mind or buyer's remorse.

• Defective Items: If you receive a damaged, defective, or incorrect product, please contact us immediately for a replacement or full refund.

• Condition Required: To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it.

• Packaging: The item must be returned in its original packaging with all original tags attached.

• Proof of Purchase: An order number, receipt, or proof of purchase is required to process your return.

3. Non-Returnable Items

The following items cannot be returned or refunded:

• Gift cards

• Customized or personalized items

• Perishable goods (such as food or flowers)

• Personal care and hygienic items

4. How to Initiate a Return

To start a return, please follow these steps:

1. Contact our customer support team directly.

2. Provide your order number and the reason for the return.

3. If approved, we will send you instructions on how and where to ship your package.
   Note: Items sent back to us without first requesting a return will not be accepted.

5. Return Shipping Fees and Restocking

• Defective Products: If the return is due to our error (defective, damaged, or incorrect item), we cover 100% of the return shipping costs.

• Customer Responsibility: For change-of-mind or buyer's remorse returns, the customer is responsible for paying the return shipping costs.

• Restocking Fees: We do not charge any restocking fees for items returned in accordance with this policy.

6. Refunds and Processing Time

• Inspection: Once we receive your returned item, our team will inspect it and notify you of approval or rejection.

• Approval: If approved, your refund will automatically be applied to your original method of payment.

• Processing Window: Please allow 7 to 10 business days for your bank or credit card company to process and post the refund to your account.

7. Exchanges

We accept exchanges for the exact same item if it arrives damaged, defective, or if you require a different size. Please reach out to our customer support to arrange an exchange.

8. Contact Information

For any questions regarding our Return and Refund Policy, please contact us through our official business channels listed on our store.